Service Process
1、Communication. In the early stage, we first focus on the customer's needs, which is more conducive to the customer's favorable impression of our profession. Then, we provide our professional knowledge on the customer's products for their reference and assist them in finding satisfactory products. If customers require design related services, our designers can also provide precise feedback to assist them in completing a perfect product.
2、Sample making. Make samples based on customer requirements. Some products require mold making, and the cost of mold making needs to be borne by the customer. (If the number of orders reaches a certain quantity, we can refund the corresponding mold cost)
3、Sign the contract. After both parties confirm the drawings, sign the contract and pay the deposit. The production time is calculated from the completion of the customized mold.
4、Production. The product delivery time will not exceed 45 days.
5、Transportation. Arrange the most suitable transportation method according to customer needs.
6、After sales and customer maintenance. Timely resolve all after-sales issues for customers
